| TERMS Depending on your level of understanding of how the Internet works, you may not understand what we mean when we say that we are using a "secure server." Without getting too technical, if you are using Netscape or Microsoft Explorer versions 2.0 or later, your browser supports Netscape SSL encryption. This means that, when on pages that are designated as secure, which is our complete shopping cart systems, data passed from you to the server (such as credit card information) is encrypted, or encoded. Flickering Light Candles has set out to create the safest site that technology will allow. It is just as safe to purchase on line as it is to give your credit card number to someone over the phone. Our shopping payment system is encrypted using SSL (Secure Socket Layer) encryption process, which is supported by the Netscape, Microsoft and America On Line Browsers. SSL encryption makes your on-line ordering safe and is the adopted standard for processing a secure credit card over the Internet. Once you go to the shopping cart pages, you are automatically switched to the secure http port. This encryption makes it impossible for unauthorized parties to read any information that you send to us. We will keep up with the technology, to ensure that your information is handled as securely as possible at all times. We hope this information was helpful, and we look forward to serving you. Order Shipping Our standard method of shipping is UPS . We make every effort to ship orders within seven days of receiving the order. We do not ship outside the US. Return Policy We pack all items carefully , and all items leave Flickering Light in perfect condition. Should damage occur during shipping you'll need to make two phone calls. a. Contact the shipping company for instructions. b. Contact Melissa at Flickering Light 803-944-1763, or by email: contact@flicklight.com We respect your privacy. We do not give or sell our customer information with any other company. Payments We accept VISA, MasterCard and Discover. Credit Cards are processed through Carolina Moon, LLC.  Phone Orders If you would rather not order on-line, you may call us instead. Simply browse the store and note the products you wish to order. Then phone us at 803-944-1763. |
 |
 |
|